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Food for Thought: The Future of Self-Scheduling  

Watch this Food for Thought program, The Future of Self-Scheduling – Intelligent Automation to Drive Results, sponsored by Relatient (recorded March 27, 2024). Listen to a panel of experienced healthcare patient support and scheduling professionals from Georgia Urology to see how they leverage intelligent scheduling to deliver better access while reducing the operational burden on staff.

Watch on Demand Now

Key Learnings

 

A patient’s care journey with your organization starts with scheduling their first appointment. Shouldn’t scheduling that appointment be the easiest part? Scheduling is a critical step in delivering patient satisfaction and efficient operations. However, meeting the “right now” nature of consumer expectations, while managing the complexity of provider rules and preferences is no small task. Prioritizing these two areas to satisfy both the patient and the physician continues to be an ongoing challenge yet is a critical component of an effective patient access strategy.

During this one hour on demand session, recorded March 27, 2024, we talk with a leading Urology group, Georgia Urology, on how they leverage intelligent scheduling to deliver better access while reducing the operational burden on staff. The future of self-scheduling is here – is your organization prepared?

In this presentation, you will:

  • Identify effective takeaways to deliver better patient access
  • See how appointment scheduling touches all points of the patient journey
  • Learn how one Urology group is leveraging intelligent automation to drive results for the patient and provider
WATCH ON DEMAND TODAY!

 

Meet the speakers:

 

 

David Dyke 
Chief Product Officer, Relatient

 

 

Toni Harrell  
Manager, Patient Support Center, Georgia Urology

  

 


Jacinta Washington
Patient Support Center, Team Leader, Georgia Urology

  

 

 

Disclaimer:
This session is a paid program. LUGPA is not liable for the information presented in session or associated slides and materials. 
The accuracy of the information presented therein is the responsibility of the presenter/advertiser.  

Return to the Food For Thought page.