From Logic to Throughput with Dash^®:
How Intelligent Scheduling Works for Urology Groups

Join your LUGPA peers on this Innovation Theater program, From Logic to Throughput with Dash^®: How Intelligent Scheduling Works for Urology Groups​, sponsored by Relatient on May 13, 2026 at 12:30 PM ET. Urology groups manage some of the most complex scheduling environments in healthcare. With so many provider-specific rules, many practices still rely on staff to interpret those rules in real time while handling high call volumes and a wide range of patient needs. This often leads to preventable errors, inconsistent patient experiences, and added strain on teams that are already stretched.

Attendees will see how Dash^® by Relatient applies each provider’s rules and preferences consistently across the call center, Voice AI, and online self-scheduling. This creates a unified scheduling journey for patients and allows practices to shift more volume to Voice AI and online scheduling without losing accuracy. Leaders will leave with a clearer understanding of how consistent rule application supports predictable scheduling, reduces manual decision making, and strengthens throughput across every access channel. 

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In this presentation, you will:

• Discover how intelligent scheduling applies your provider-specific rules to keep every appointment accurate across all access points.
• Learn how rule-driven scheduling reduces preventable errors, improves patient experience, and supports stronger throughput.
• See how applying the same rules online gives patients confidence to self-schedule with accuracy.
• Understand how Voice AI can manage high-volume calls by using your specific rules to guide callers to the right appointment without staff involvement.

REGISTER TODAY! 

About the speakers:

Kristine Gardner - Solutions Consulting Director

Kristine Gardner has broad healthcare technology experience, having spent several years at Providence Health and Services where she led multiple inpatient and ambulatory telehealth initiatives and was part of the Digital Innovation team that launched the Circle pregnancy and parenting mobile app. Prior to her experience on the provider side, she worked at McKesson in solution architect, product consulting, and project management roles clinical contact center products. Before joining McKesson, Kristine lived in Silicon Valley and worked at several early-stage startups including Health Hero Network. She holds an M.B.A. in healthcare administration and is a Certified Scrum Master. She joined Relatient in 2022 and serves as their Solutions Consulting Director.

Erica Manning - Provider Solutions Director

Erica Manning brings extensive experience across healthcare operations and technology, shaped by a career spanning both practice leadership and patient access solutions. At Relatient, she serves as a Provider Solutions Director, partnering with healthcare organizations to improve scheduling, access, and operational performance. Before joining Relatient, she served as Practice Manager for Tennessee Spine and Joint Center, leading operations, merger integration, HR, credentialing, and surgical coordination. Erica is committed to helping healthcare organizations strengthen the patient experience while supporting the teams who deliver care every day.

This Innovation Theater webinar is a paid program; LUGPA is not liable for the information presented.
Accuracy of the information presented is the responsibility of the advertiser.