Member Login
Search

LUGPA’s UroMA Program Shows Strong Participation 

More than 1,300 registered; 515 completed the training     

LUGPA’s UroMA: Essential Urology Training for Medical Assistants program is buzzing with activity across member practices. Since launching in early 2024, 1,383 people have registered and 515 medical assistants have completed the online course—a clear sign that practices are embracing this new training tool to strengthen their teams.

The UroMA course gives medical assistants a focused introduction to the role of an MA in a urology practice. The interactive, seven-module online program lets learners go at their own pace, includes assessments before, during, and after the course to track progress, and awards a certificate of completion after participants pass the post-course assessment.

  • “We’re all about the UroMA program here!” said Erika Ferrozzo, MHA, CEO of Idaho Urologic Institute, PA. “It's not just a part of our new employee onboarding; it’s a game changer! We've been receiving fantastic feedback from our team—it's wonderful to see how even seasoned MAs, LPNs, and even RNs find that this intro into urology truly boosts their confidence and effectiveness in their new roles.”
  • “We have been utilizing UroMA for the past couple years,” said Nicole Fox, LPN, Nurse Manager at North Idaho Urology, PLLC, who enrolled approximately 6-12 employees.  “I believe this training has been beneficial, especially when combined with our existing training formats, as it helps expand knowledge within the urology practice... I believe this is an excellent program that will continue to enhance our new employees’ knowledge and contribute to their overall success.” 
  • “It helps by giving a basic foundation of urology procedures and urology workflows and understanding what the MA's role is,” said Dana M. Moore, MBA, MPH, COO of Potomac Urology Center in Virginia who enrolls new MAs on their first day of employment.  “It couples very nicely with their training schedule and reinforces what their preceptors are teaching them.”

The program, available exclusively to medical assistants at LUGPA member practices, has prior approval from the American Association of Medical Assistants (AAMA) for 5 CE units. By expanding knowledge of urology-specific terminology, procedures, and workflows, the UroMA course helps medical assistants deliver more confident, informed, and effective patient care.

“The improvements we've witnessed have been remarkable,” continued Ferrozzo. “Even our phone scheduling team is gearing up to participate since they need help understanding the big picture and the entire patient experience.”  For more information about registering staff for UroMA, visit www.lugpa.org/uroma.

 

Posted November 2025